Lorvelle Policy

Payment Policy

Review accepted payment methods, refund information and return contact details before placing an order.

Payment Information

Clear payment and refund terms

Order totals are displayed before payment is submitted.

Review the accepted card types, refund period and return requirements before completing your purchase.

Accepted cards Visa and MasterCard

Return period 30 days

Support response Within 24 hours

Review your total before payment

The product price, applicable delivery charges and complete order total are shown during checkout before the order is submitted.

Accepted Payment Methods

We accept Visa and MasterCard. Payment can only be made using an eligible credit or debit card.

Payment is deducted from your account when the order is submitted. You will not be charged an amount greater than the total approved at the time of purchase.

Visa MasterCard Credit Card Debit Card

Refund Policy

We offer a 30-day refund and return period. This period begins on the date the purchased goods are delivered.

A product may be returned within 30 days of delivery. Returned products must be in the same condition in which they were received and should be returned in the original packaging.

Returns and Contact Information

To request a return for one or more purchased products, contact our customer support team before sending the product back.

Telephone: (401) 681-8647 or email: support@trylorvelle.com .

We aim to respond to return requests within 24 hours.

Health and Hygiene Returns

For sealed goods that are not suitable for return because of health protection or hygiene reasons, the right to cancel or return the product ends once the seal has been broken after delivery.

Questions about a payment or refund?

Include your order number and the email address used during checkout when contacting customer support.

support@trylorvelle.com (401) 681-8647