When can I expect my shipment?
Orders are typically processed and prepared for shipment within 3 to 5 business days. Delivery time after dispatch may vary based on destination, carrier availability, holidays and order volume.
Lorvelle Help Center
Shipping Policy
Review our order-processing schedule, delivery methods, tracking information and address requirements before completing your purchase.
Shipping Guidance
Clear delivery information
Processing and delivery estimates may vary by destination, carrier availability and holidays.
How can I track my order?
Once an order has been dispatched, tracking information will be sent to the email address provided during checkout. Carrier tracking may require additional time before the first update appears.
Can I update my shipping address?
Address changes may be requested only before the order has entered processing or been transferred to the carrier. Contact us as soon as possible at support@trylorvelle.com . We cannot guarantee that an address can be changed after an order has been submitted.
Can I use a different delivery address?
Yes. A shipping address may be different from the billing address, provided the delivery details are entered completely and accurately during checkout.
Which shipping services are used?
Orders may be delivered using standard ground services, including USPS or another available carrier selected according to the destination and fulfillment requirements.
Are orders dispatched on weekends?
Orders are generally processed and dispatched during regular business days. Shipment processing does not normally occur on Saturdays, Sundays or recognized holidays.
Delivery notice
Processing and delivery dates are estimates and are not guaranteed. Weather conditions, carrier disruption, public holidays, incorrect address details, destination restrictions and periods of increased fulfillment demand may affect the final delivery date.
Questions about an existing shipment?
Include your order number when contacting our customer support team so we can review the available order information.